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Txawm hais tias muaj tseeb tias Macs thiab MacBooks los ntawm Apple yog ib qho ntawm cov khoom siv txhim khu kev qha tshaj plaws, uas yog, raws li cov khoos phis tawj muaj kev txhawj xeeb, nws tuaj yeem tshwm sim qee lub sijhawm uas qee qhov ntawm lawv cov khoom tsis ua haujlwm zoo. Piv txwv li, yog tias koj tab tom cuam tshuam nrog overheating, malfunctioning hais lus lossis lub microphone, lossis yog tias koj lub khoos phis tawj Apple raug kaw ib ntus, ces tsab xov xwm no yuav los ua ke. Txhua Mac thiab MacBook tau nruab nrog ib hom "kev kuaj mob" uas Apple cov neeg ua haujlwm lawv tus kheej siv. Qhov kev kuaj mob no tuaj yeem kuaj xyuas txhua qhov chaw ntawm lub cuab yeej thiab thaum kawg qhia koj yog tias muaj qee yam tsis raug. Yog xav paub yuav ua li cas khiav qhov kev kuaj mob no, nyeem rau.

Yuav ua li cas khiav qhov kev kuaj mob ntawm koj Mac uas Apple cov neeg ua haujlwm siv

Txawm tias ua ntej pib qhov kev kuaj mob, nws yog ib qho tsim nyog yuav tau ua ntau yam "kev npaj". Txhawm rau khiav qhov kev sim, tua koj Mac lossis MacBook kom tiav (nws yuav tsum tsis txhob pib hauv hom pw tsaug zog) thiab tib lub sijhawm txiav tawm tag nrho cov khoom siv, cov tsav sab nraud thiab lwm yam khoom siv los ntawm nws. Tsuas yog tom qab ntawd yog koj lub cuab yeej npaj rau kev kuaj mob, uas koj khiav raws li hauv qab no:

  • Tua tawm koj Mac los yog MacBook thiab txiav tawm tag nrho los ntawm nws ntaus ntawv.
  • Tam sim no npaj txhij ob txhais tes thiab muab lawv tso rau ntawm cov keyboard.
  • sab laug tes muab tso rau tsab ntawv D, sab tes xis na khawm khawm ntaus ntawv.
  • Txoj cai tes nias thiab tso tawm khawm khawm, sab laug ntawm tes tam sim ntawd tom qab ntawd nias thiab tuav tsab ntawv D.
  • Tuav tsab ntawv D nrog koj sab laug kom txog thaum qhov kev xaiv tshwm rau ntawm Mac lossis MacBook screen xaiv hom lus.
  • Ntawm qhov screen no, tsuas yog nyem rau xaiv koj li yam lus nyiam.
  • Nws pib tam sim ntawd tom qab xaiv hom lus kuaj mob, uas kav ob peb feeb.
  • Tom qab qhov kev xeem tiav, koj yuav pom ib qho twg yuam kev lossis teeb meem, los ntawm cov cuab yeej "kev txom nyem".
  • ib rov pib dua lossis ua vypnut ntaus ntawv cia li coj mus rhaub khawm tsim nyog nyob rau hauv hauv qab qhov chaw cov ntxaij vab tshaus.

Nyob rau hauv cov kev tshwm sim uas lub diagnostic tet tshwm qee yuam kev yog li cia li coj mus rhaub rau hauv qab ntawm qhov screen Pib. Qhov no yuav hloov koj lub macOS ntaus ntawv mus rau rov qab hom, nyob rau hauv uas yuav kho tau los yog kev daws teeb meem yuav nrhiav tau. Ntxiv rau, koj tuaj yeem ua tau yuam kev codes, uas tshwm sim, sau lawv, thiab tom qab ntawd kos lawv rau Apple lub vev xaib official. Yog tias koj muaj Mac lossis MacBook txij xyoo 2013 thiab tshaj saud, koj yuav tsis pom kev kuaj mob (Apple Diagnostics) rau cov khoom siv no. Txawm li cas los xij, hloov nws, koj tuaj yeem khiav AHT (Apple Hardware Test) raws nraim tib txoj kev, uas zoo ib yam li Apple Diagnostics test.

diagnostics - macos
Tau qhov twg los: support.apple.com
.